How can we help?

I am having trouble logging in to my LaunchDarkly account

Password Help

  • If you have forgotten your password, simply click the “Forgot Your Password?” link on the login page.

Multi-Factor Authentication (MFA)

  • If you are prompted to enter your MFA verification passcode, use the authenticator app on your mobile device to enter the six-digit code.
  • If you have forgotten your recovery code or you cannot access your phone, ask the administrator of your LaunchDarkly account to send you a recovery email.
  • Documentation
 
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