Overview
Frequently asked questions (FAQs) for LaunchDarkly Academy. Topics:
FAQs
Account
Can I use my LaunchDarkly account, or do I need to create a new Academy account?
Your LaunchDarkly login will not work for Academy at this time, so you’ll need to sign up for LaunchDarkly separately.
How do I create a LaunchDarkly Academy account?
- To create an account, visit academy.launchdarkly.com, and select “Sign In.”
- Select “Sign Up” and enter your information.
Please contact LaunchDarkly support for assistance.
How do I reset my LaunchDarkly Academy password?
Visit academy.launchdarkly.com and go to “Sign In,” then select “Forgot my Password.” You’ll be led through prompts to reset your password.
I lost access to my email or left my company, how do I access my account?
Please contact LaunchDarkly support for assistance.
I'm having sign-in issues, who should I contact?
Please contact LaunchDarkly support for assistance.
Can I share a LaunchDarkly Academy account?
Since our training is free, and there’s no cost for our resources, we suggest that people sign up for their own accounts to ensure your learning history remains your own.
Do I need to provide payment info during signup?
No payment information is required. Basic self-guided courses and public virtual classes are free. We do offer private paid-engagements for your needs. For more information, please send a note to the support team and we’ll get in touch to discuss.
Can I make a trial LaunchDarkly Academy account?
You can signup for a free 14-day trial of LaunchDarkly at LaunchDarkly.com. Academy accounts are free, and you can sign up at anytime.
How much do courses cost?
Basic self-guided courses and public virtual classes are free. We do offer private paid-engagements for your needs. For more information, please send a note to the support team and we’ll get in touch to discuss.
How can I get a report of my progress?
When logged in to the Academy site, click your profile icon to see your learning history.
Can I link to my course completion on LinkedIn for my network to see?
After earning a LaunchDarkly certification, you will receive an email with an option to add the certification directly to your LinkedIn profile. If you want to share a course completion on LinkedIn, you can copy its URL and paste it into a LinkedIn post to share to your network.
Are there minimum system requirements to complete the training successfully (e.g., operating system, browser suggestions, etc.)?
For the optimal experience, we recommend you use a modern operating system and web browser (e.g., Chrome, Firefox, Safari, etc.) with the latest updates installed.
I'm a partner. Can I access LaunchDarkly Academy?
Yes! Please contact your partner manager to get your account set up and to get access to partner content.
Support
Please contact LaunchDarkly support for assistance.
I have a suggestion (e.g. new course offerings, additional content areas to cover, etc.). Where should I send it?
Please contact LaunchDarkly support to share it.
Where can I learn more about LaunchDarkly products and services?
Visit LaunchDarkly.com to find out more about products and services
Have a question that isn’t covered on this page?
Please contact LaunchDarkly support for assistance.
Content
How often are courses updated?
Courses are reviewed and updated quarterly, and in some cases more frequently.
How can I get notified when new content is published on LaunchDarkly Academy?
New courses and certifications will be announced on the LaunchDarkly Twitter account.
What courses will be available in the future?
The Academy team is working on a road map of role-based courses and certifications with increasing complexity and spanning many LaunchDarkly use cases.
Do you have courses in languages other than English?
At this time, our Academy content is available in English only.
How long will I have access to the content after I complete a course?
You will have access to content as long as it is considered current. Newer courses will be published regularly, and older courses may be retired from time to time.
How long is my account active?
Accounts are kept active indefinitely.
Where can I learn about changes to the Academy and its offerings?
Keep an eye on the Announcements page for updates.
Privacy
Where do I make a request for you to delete my data?
Please contact LaunchDarkly support for assistance.