If MFA is enabled and you are locked out of your LaunchDarkly account, you can contact the LaunchDarkly owner or one of the admins at your company to get a reset code. Once you receive this reset code, you will need to head to your profile settings page and re-enable MFA using an authenticator app on your phone.
Are you the account owner? Unfortunately, no one at your organization has sufficient permissions to reset your MFA. Reach out to firstname.lastname@example.org and we'd be happy to assist you in regaining access to your account.
Read more about LaunchDarkly Multi-factor Authentication in our documentation here