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I lost my Multi-Factor Authentication Code and Can't Log into my Account

If MFA is enabled and you are locked out of your LaunchDarkly account, you can contact the LaunchDarkly owner or one of the admins at your company to get a reset code. Once you receive this reset code, you will need to head to your profile settings page and re-enable MFA using an authenticator app on your phone.

Are you the account owner? Unfortunately, no one at your organization has sufficient permissions to reset your MFA. Reach out to support@launchdarkly.com and we can help you regain access to your account. 

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