Affected: Contexts
Symptoms
- Contexts that were in the dashboard are no longer there.
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There has been a decrease/drop-off in contexts in the dashboard.
Cause
The following could cause this issue:
- Contexts expire when not used for 30 days
- Change may not be immediately reflected on the dashboard for a few minutes
Solution
Contexts expire when not used for 30 days
Contexts expire from the dashboard, and your MCI count when LaunchDarkly has not evaluated that context key for 30 days. This applies to server-side and client-side SDKs alike.
Check logs to see if there are any errors in sending events. You will need to use it again for it to re-appear.
Change may not be immediately reflected on the dashboard for a few minutes
After LaunchDarkly receives an event, it can take a few minutes for that information to be reflected in the context section of the dashboard.
To verify user data in LaunchDarkly using Live events:
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Access Live events within your LaunchDarkly account.
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Select the relevant project or environment within Live events.
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Trigger flag evaluations for specific users by simulating user interactions or events. You can use the available options in Live events to simulate flag evaluations for different users or target audiences.
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Monitor Live events for real-time updates. As you trigger flag evaluations, you will see the corresponding user data and flag evaluation results appearing almost immediately in Live Events.
Using Live events lets you directly observe user data and flag evaluations in real-time, ensuring LaunchDarkly receives and processes your data correctly.
For more detailed instructions and examples on using Live events, read our docs: Live events.