Affected: Context
Overview
While we acknowledge the value of bulk user deletion, our platform currently supports only the deletion of user contexts on an individual basis. This article aims to explain the existing user deletion methods and provide information on how to request bulk removal of users. Additionally, we encourage you to share your use cases to explore alternative solutions that meet your specific needs.
Solution
As of now, users can be deleted using the following methods:
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Contexts Dashboard: You can delete individual users through the contexts dashboard. This method allows a straightforward and efficient deletion process for managing user contexts.
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REST API: For more advanced integrations or automation purposes, you can leverage the REST API to delete individual users programmatically. This method provides flexibility and control over the user deletion process.
Limitations on Bulk User Context Deletion: Regrettably, our platform does not currently support bulk deletion of user contexts. Each user context must be deleted individually using the methods mentioned above. Deleting an entire environment, while technically possible, is not recommended for production environments as it would remove all users associated with it, potentially causing unintended data loss.
Submitting a Bulk User Context Deletion Request: Understanding the importance and potential benefits of bulk user deletion, we encourage all customers to submit a feature request. By doing so, your request will be brought to the attention of our product team, who can assess the feasibility and prioritize it accordingly.
To submit a bulk user deletion request, please contact our support team or use the designated feature request channel. We appreciate your input as it helps us align our development efforts with the needs of our valued customers.
Exploring Alternative Solutions: Although bulk user deletion is not currently available, we recognize that customers seeking this functionality often have underlying concerns or objectives they aim to address. To better assist you, we kindly request you provide details about your specific use case. By understanding your requirements, we can offer alternative solutions or workarounds that may help meet your needs effectively.