Overview
When updating email domains in LaunchDarkly, there are two solutions depending on whether SSO is enabled.
Solutions
Without SSO
If you're not using SSO, have each team member sign in to their account and change their email themselves. This can be found under Personal settings: LaunchDarkly—My Profile.
With SSO
If you are using SSO, use one of the following methods:
Delete all members, then create new members
This is the recommended approach as long as you do not have any personal access tokens in active use. All personal access tokens will be deactivated once a member has been removed from the account.
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Transition all of your members' email addresses to the new domain in your identity provider.
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Remove all members using the old domain from LaunchDarkly.
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When members sign in, they will create new members using the new domain.
Update each member individually
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Have each member sign in to the dashboard and change their email address to use the new domain. This can be found under Personal settings: LaunchDarkly—My Profile.
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Immediately after a team member changes their email in LaunchDarkly, change their email to the new domain in your IDP.
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Next time the team member signs in, they will keep using their old account but will use the new domain.
Transition to SCIM
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Configure SCIM; follow the steps in the documentation: Enable SCIM provisioning.
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Change your team member's email in your IDP.
Conclusion: If it is possible to switch to SCIM, this would be the recommended course of action.