Troubleshooting Cloudflare Integration 4XX error codes

Affected: Cloudflare Integration

Symptoms

Users may encounter 4xx error codes when attempting to access the Cloudflare integration. These error codes typically indicate that the request was invalid or that access is forbidden.

Cause

This issue is likely caused by incorrect account settings, configurations, or role policies within Cloudflare. Specific factors include:

• Insufficient Permissions: The account used to create the API token may lack necessary permissions to perform the requested actions. For example:
  • The account may not have appropriate roles or permissions assigned.
  • The member creating the API token cannot assign more permissions than they possess, leading to a 403 error.
• Misconfigured API Token: If the API token is incorrectly configured, it might lack access to necessary resources or endpoints, resulting in authorization errors (403 error).
• Incorrect Cloudflare Account ID and/or KV Namespace ID: Incorrect Account ID or KV Namespace ID details can result in 404 or 400 errors when accessing resources.

Solution

To resolve 4xx errors encountered with the Cloudflare integration, follow these steps:

Check Permissions

1. Verify that the member account creating the API token has the necessary permissions.

2. Ensure the account is assigned roles within Cloudflare that allow access to the required resources.

3. If the permissions are insufficient, update the account's role to include the required access levels.

Review API Token Configuration

1. Double-check the configuration of the API token to ensure it is correctly set up.

2. Confirm that the token has access to necessary resources and endpoints.

3. If discrepancies exist, regenerate the API token with correct settings. Reference the LaunchDarkly Cloudflare integration documentation for guidance.

Validate Cloudflare Account ID and KV Namespace ID

1. Ensure you are using the correct Cloudflare Account ID and KV Namespace ID in your configuration.

   • Find the Account ID by following the instructions in Cloudflare documentation.

   • Locate the KV Namespace ID under Workers & Pages > KV in the Cloudflare dashboard.

2. Update the IDs in the LaunchDarkly Cloudflare integration configuration if they are incorrect.

Testing

1. After making the necessary updates, test the integration to check if the 4xx errors persist.

2. If issues continue, consider enabling Cloudflare Logs to trace the requests and identify any remaining problems.

Resources

• LaunchDarkly Cloudflare Integration
• Cloudflare Account and KV Namespace IDs
• Cloudflare Logs