Error: "Your administrator hasn’t given you permission to do anything yet"

Affected: Roles, Custom Roles

Symptoms

When a team member signs in to LaunchDarkly, they receive the following message:

"Your administrator hasn’t given you permission to do anything yet.
To use LaunchDarkly, contact your manager or administrator.
You can also sign out and authenticate with a different account."

 

Cause

This issue occurs when:

• The team member has a No access built-in role.
• The team member is assigned a custom role that was created using the No access role as its starting point.

Note: Custom roles created before October 2024 could use the built-in Reader role as a starting point. Since October 2024, all new custom roles start with No access by default. If a member has permission to modify a resource but lacks permission to view the project it belongs to, they will not be able to make changes because they cannot see it.

Solution

For team members (non-admins):

Contact your administrator and request appropriate access permissions.

For admins:

1. Locate the affected team member.

2. Check their assigned role.

• If the team member has the built-in No access role:

  • Assign them a different built-in or custom role with appropriate permissions.

• If the team member has a custom role and should have access, follow one of these options:

Option 1: Use the Advanced editor

Add the following statement to the custom role to grant project view access:

{
"actions": ["viewProject"],
"effect": "allow",
"resources": ["proj/*"]
}

Replace "proj/*" with a specific project key if you want to restrict access to a single project.

Option 2: Use the Role builder

1. Locate the custom role and click View role.

2. Click the pencil icon to edit it.

3. Add the viewProject action.

4. Apply it to all projects or a specific project.

5. Click Update role.

Example:

After you update the permissions, ask the team member to log in again.

If the issue persists, contact LaunchDarkly Support.

Resources

• Configuring roles with no access